Testimonials

"I would like to commend you and the DMG Team on the work you have undertaken for us during the past year. The services we have received from DMG, which include consultancy on archiving and retention policies, document shredding and storage of our records, have been excellent throughout.

I look forward to building a long term relationship with DMG Services, and would have no hesitation in recommending DMG to other businesses."

- a leading accountancy practice

Backfile Conversion Is a People Issue

"The successful conversion of large numbers of documents for use in an imaging system depends largely on the quality of the people involved in the project. In addition to choosing a quality conversion service vendor, you must staff your internal support team with intelligent, enthusiastic personnel who can adapt their existing skills and knowledge to assist with the task at hand.

It is especially important to choose a project manager who is experienced in the work procedures that the imaging system will be replacing, such as the hard copy distribution or records processing. Many of the administrative controls used with older technologies that involve paper or aperture card can be applied to the backfile conversion and the on-going conversion process. A project manager experienced in these areas can more effectively manage the tasks involved in backfile conversion project.

The administrative staff who index, verify, and scan documents should have the initiative and skills to solve the many problems that arise in archiving documents. These problems include quality of originals, indexing issues and data problems. Personnel who possess a working knowledge of how these documents are used, especially when there are a variety of different documents, will be more efficient in routine archiving and in problem resolution.

Finally, the person who deals directly with the conversion vendor should have a general knowledge of all aspects of the conversion, including scheduling, large volumes of documents and technical expertise associated with formats and file layouts. This information will speed the processing of your documents and ultimately keep down costs associated with the backfile conversion.

In an environment where documents already exist in other formats, the introduction of imaging will depend largely on an efficient backfile conversion effort. Our weekly meetings with the Scan Image Services project manager and the on-site supervision kept an open line of communication throughout the backfile conversion process. Choosing the right conversion vendor, and the right in-house personnel, will help to ensure that the conversion goes smoothly and the imaging system is a success.

Our staff have gone through an extensive learning cycle. The payback for our company has been the successful use of Scan Image Services (Ireland) for our backfile conversion."

- a leading European Insurance Company